Teapot & Cup Tray

FAQs

What materials do you use for your products?

  • All our products are crafted from high-quality, sustainably sourced wood, designed with durability and natural beauty in mind. Each piece is made using non-toxic, food-safe materials, ensuring they are safe for your health and the environment.

Are your items handmade?

  • Yes, every item is handcrafted with care and attention to detail, ensuring each piece is unique.

How do I care for my wooden products?

  • Clean with a damp cloth and mild soap. Avoid soaking in water or placing in a dishwasher.

Are your products eco-friendly?

  • Yes, sustainability is a core value. We use eco-friendly practices and materials to minimize our environmental impact.

What is your return policy?

  • We accept returns within 30 days of delivery for unused and undamaged items. Custom orders are non-refundable. Please review our return policy for full details.

How long does it take to receive my order?

  • Processing times for handmade items are typically 7-14 business days, plus 5-7 days for shipping. Custom orders may take longer.