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Have questions on your mind? Here's our FREQUENTLY ASKED QUESTIONS!

FAQs

What materials do you use for your products?

All our products are crafted from high-quality, sustainably sourced wood, designed with durability and natural beauty in mind. Each piece is made using non-toxic, food-safe materials, ensuring they are safe for your health and the environment.

Are your items handmade?

Yes, every item is handcrafted with care and attention to detail, ensuring each piece is unique.

How do I care for my wooden products?

Clean with a damp cloth and mild soap. Avoid soaking in water or placing in a dishwasher.

Are your products eco-friendly?

Yes, sustainability is a core value. We use eco-friendly practices and materials to minimize our environmental impact.

What is your return policy?

We accept returns within 14 days of delivery for unused and undamaged items. Custom orders are non-refundable. Please review our return policy for full details.

How long does it take to receive my order?

Processing times for handmade items are typically 7-21 business days, plus 5-7 days for shipping. Custom orders may take longer.